An Important Note From Mylio’s CEO

As you may have heard, later this month (June 2021), we will be updating our subscription plans. This will be the first major change to our pricing since 2019, when we reduced the cost of our unlimited plan by 60 percent. That time, our focus was on the top end of our pricing model; now, we’re focusing on the free tier.

I want to tell you about the changes, why we’re making them, and what they mean to you. It goes without saying that we thought long and hard about the best way to both serve our users and continue growing as a company so that we can keep bringing you cutting-edge photo management technology.

If you are a Premium or Create user today, then the Mylio world continues unchanged. So, really this note is about the change to our free plan and, more important, how we’re taking care of our existing free users now and in the future.

Here are the highlights:

Let’s start with the free plan. Not that long ago, the number of pictures the average person took in a lifetime wouldn’t approach 5,000, and looking across our user base — including those who use Mylio regularly — there’s a large group that has fewer than 5,000 pictures today. Which is why we believe that the free version offers real value to a significant set of people. The updated free plan offers users storage and management for as many as 5,000 photos, videos, and files, and the use of up to three devices at no charge. We are also adding support for RAW photos to the free tier.

Going forward, for future users, we are introducing a new Create plan that offers storage and management for up to 25,000 photos, videos, and files, along with full access to all advanced features and the ability to use Mylio across four of your devices. You can renew as often as you like, and continue to have full access to Mylio Create for $4.99/month or $49.99 a year. Here’s how that relates to free plans . . .

Free users who are actively using Mylio can choose from the following options:

  1. Do nothing and be automatically upgraded to the new Create plan.

    That means you retain the ability to work with 25,000 pictures, get support for 4 devices instead of 3, and of course RAW editing. Normally, the only way to be a Create subscriber is to buy a qualifying Seagate drive, but we are creating this new option to take care of our valued existing users. When this complimentary year ends, you can continue your Create subscription at $49.99/year or $4.99/month. Since the first year is free, there is no need to make any decisions now except how to best take advantage of this upgrade.

  2. Upgrade to Premium now and get a $50 credit.

    This option applies the value of one full year of a Create plan toward a Premium subscription using a coupon code.

Qualifying Free users were sent an email describing these options on May 21st, 2021. We will be sending one more email reminder later this month.

Looking to the future:

In the coming weeks, you can look for a wave of new features including a powerful deduplication tool, album sharing and smart albums. We’re excited about the future and we hope you are, too.

Change can feel disruptive so please feel free to get in touch with us if you have questions or comments. As always, we’re eager to hear your feedback and thoughts about Mylio, and we’re incredibly excited about unveiling some groundbreaking tools and systems in the days ahead.

We care,
David

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The Create plan doesn’t sound bad and I know a couple of people who would have use for this!

And… did you just say

It’s not the first time we’re reading about it, but not with “in the coming weeks” attached to it :slight_smile:

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Whatever grows your user base is in our best interests. Your competition is growing.

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Thank you. We appreciate that.

Just as an aside who do you think our growing competition is?

In a funny kind of way, while google and apple are always picking up new users at the same time there are fewer and fewer people doing what we do.

I’m glad you asked. It has been a while since I researched. I think these provide cloud sync solutions. With varying strengths for cataloguing vs editing:

Photo Supreme
Darktable
Digikam
Neofinder
Maybe Affinity and others, not sure…

I would be very happy to be told I’m wrong. I consider Mylio’s core strength to be synchronizing photos across various platforms. Not so much editing.

I would have thought that Adobe Lightroom (the cloud version, not Classic) would be in the list of competitors - it syncs previews to all linked devices, lets you edit using the previews, and lets you control what gets synced locally. It can’t sync local-only, and lacks geotag features. I have no idea whether its user base is growing.

I have always been surprised with the very rapid and helpful response I’ve gotten from your customer support, even as I am on the free tier (I don’t see the point of the premium tier for me). This has made me a little bit worried about the survival of the company, you spend a lot of time on a customer that doesn’t give you any money. The free tier sounded to me a little too good and the step to the premium tier a bit too steep. Therefor I think this is a good change (albeit I personally is very averse to subscription models, if you use the basics of a application you pay very much for that over the years).

In regard to the competition I made a quite extensive search 1.5-2 years ago, a selection process that made Mylio the winner. My impression was that many targets those that wants to edit the photos, but pure organising seems to be a very small market. There are a handful of applications for organising but I have the added demands that it has to work with Apple Photos, a modern and beautiful interface and be intelligent (e.g. face recognition) without being creepy. Proofs that there is active development is of course a very good merit (two of the final contenders fell on that criteria, long time since last update and only one or two developers). Personally, I don’t see much point in offering a Mylio Cloud or a lot of advanced image editing features, there are so many offers on cloud services and photo editing applications now that there is no need. It is much better to provide a good interface to them all instead. Focus on adding more filters, automation (scripting) and object identification (e.g. more than just face recognition; “people in the picture”, “pure landscape”, “indoor/outdoor”, “animal in the picture”, and “typical tourist photo” :laughing: comes to mind).

In total, I think Mylio has a pretty good business case. The main problem I think is that a lot of people takes hundreds of photos of their dog/cat/children, but never removes the bad ones or the duplicates because it is simply to daunting. I think that is why Apple has changed how their Photos app works so dramatically, more of “your memories” etc. That is why I started to look for an alternative, I prefer to arrange my photos myself, but I appreciate a bit of help like object recognition, maps, events, categories and so on.

Interesting list.
From my (and I know that this will always depend on your use-case) perspective, what came next to Mylio was Lightroom Cloud.
When I made my research, nothing came close to Mylio (in terms of synchronising between different platforms and being generally cloud-independent).

Of course Lightroom. I would have embraced the behemoth if I didn’t dislike Adobe’s licensing practices. I don’t mean the subscription model — we all wish that were not necessary. I mean the whole creative account thing that forces me to have an account at work and another for personal. I may be irrational, and I have often thought that my attitude makes life more difficult for me. I would much rather use Lightroom’s built-in editor over Mylio’s, for example. Instead, I use plug-ins. And I really, really wish that Mylio would maintain the links to the edits made by those plugins so that I could open an edited version of a photo directly from within Mylio, without remembering it was done by ON1, for example.

I am happy that you are using Mylio.

The idea of maintaining a link to external editors is a really good one.

On a computer – Mac or Windows – we are most of the way there. On a tablet or phone we can do it, but it is more work.

The most seamless case today is with Office Documents – you can enable support in Setting>General>Import Office Documents.

If I go to a spreadsheet, word document, or presentation, when I “open” it I am just in Excel, Word or PowerPoint.

When I edit the edited document is just back in Mylio. Simple and done.

I work with Photoshop all the time and Affinity sometimes. I also use other more specialized tools.

Then two questions come up.

If you are doing “it changes the picture editing”, which Office does with documents, then after your work you see the edited picture in Mylio.

If the editor is not storing the changes, then we would have to know to open the picture whenever you open it.

If you are on a single computer that is fine, but what happens when you then open the picture on other computers and devices?

So, there’s stuff to figure out.

That said, make it easy to work with other tools – on computers, tablets and even phones, is a priority for us and we will make it better and more complete in the months ahead.

David

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Thank you. Love it. We worked hard to get there.

Thank you. Your comments mirror the thinking we went through in figuring out what Mylio should and should not do.

And, you are right about the rich variety of editing tools on computers, phones and tablets.

It is a priority for us to make interacting with them even better as time goes by.

You mention “duplicates”; we are very close to introducing a complete dedup facility in Mylio.

You know we do maps, faces, events, and categories. We go back and forth on objects, but I hear you.

David

LR CC is clearly a “competitor”.

It does have preview and works with a variety of devices.

It has no support for folders, which for me at least is a killer, even if I did like the cloud.

Oddly, it also has no support for printing.

For small libraries it could be a good solution, as long as you don’t travel to places where connectivity is either expensive, limited, or both.

AS you say no geotagging, no life calendar, and no support for dealing with pre-digital pictures.

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Just for the “fun” of it, I looked through your list.

Darktable is an editor.

PhotoSupreme and DigiKam are asset managers based around a database.

At least in the case of PhotoSupreme you can copy that database to other computers and then do searches.

Neofinder works the same way but works on phones and tablets and also indexes documents and music.

None of them deal with the problem of having pictures on all your devices.

AS far as I can tell they don’t do face tagging, don’t have a map . . .

So, your original conclusion that there are other options but they serve different needs is spot on.

David

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Exactly, and I think this is Mylio’s strong point. I really like the “events” and calendar way of organising photos. I use my calendar very much and tie categories to events is fantastic!

If you should spend your development effort somewhere I would recommend to evolve these concepts and add new ones. (I would love to be able to assign keystrokes to certain categories for quicker organising, like with keywords in Apple’s Photos.) The ability to drag a photo onto the map to geotag it is wonderful! The one thing I miss is a better/easier ability to search for locations (or it is just me not really gotten the right flow) and the ability to have the map show the satellite view, that would sometimes help when a photo is taken when hiking etc. as landmarks could be used to better locate the site.

I don’t know if this is the right thread for these comments, but please keep in mind that our photos are more important to us than any application and the investment we made in organising our photos is extensive. That means that any kind of vendor lock-in would be a disaster. Try to ensure all metadata and organising we do are available in e.g. XML files or other standard formats so we are at least able to extract the information should we move to another application (our photos will be around in 20 years time, will Mylio?).

Therefor I also think that Mylio should be able to retain/import organising information when importing the photos for new users. E.g. the albums and keywords from Apple’s Photos. I think it will help the transition greatly.

To try to get back to the original topic, I think it is a good thing to have several tiers and price models, various people have so very different needs and I usually find that if I am to pay for an application I have to pay for a lot of features I won’t use. If you evolve the features I mentioned above you most definitely will have a new paying customer here, but if you focus on – say – adding image editing capabilities, then I have to take one hard look at if I want to pay thousands over the years for the current set of features (with 11643 photos the free tier is not possible).

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I know of nothing that offers the power, ease of use and multi-device capabilities. There is NOTHING like Mylio! Absolutely nothing.

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We do have Satellite View, and even better for hikers, we have topographical map view! This is actually one of my favorite features in the Map view - I can not only see terrain and elevation where certain photos where taken, but in many cases I can follow along a trail and see my photo taking along the way.

To access either of these map styles, got to the View Menu (the three vertical dots on the top right corner of the Mylio UI):

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We are definitely on the same page.
Our mission statement is changing the way the world remembers.
There are lots of tools that provide rich editing for both photos and videos on computers, tablets and phones. Mylio is committed to getting better and better at interfacing with those tools.

We will be linking events to the map at some point so when you go to a place you’ve been many times, you can see the events that took you there. Did you know that you can make a folder be a calendar event by flipping a single toggle switch in the info panel; that makes the calendar and the folder system become best friends.

Mylio is very committed to working with standards for metadata. Whenever a metadata standard or even convention exists we try to with it. That means ratings, geotags, even faces and face rectangles can be shared with / across other tools. All of this means your pictures, which are in your files, should last more or less forever.

We are happy to have you using Mylio.

David

Govvamuorra
June 20

Mylio_David:

You know we do maps, faces, events, and categories.

Exactly, and I think this is Mylio’s strong point. I really like the “events” and calendar way of organising photos. I use my calendar very much and tie categories to events is fantastic!

If you should spend your development effort somewhere I would recommend to evolve these concepts and add new ones. (I would love to be able to assign keystrokes to certain categories for quicker organising, like with keywords in Apple’s Photos.) The ability to drag a photo onto the map to geotag it is wonderful! The one thing I miss is a better/easier ability to search for locations (or it is just me not really gotten the right flow) and the ability to have the map show the satellite view, that would sometimes help when a photo is taken when hiking etc. as landmarks could be used to better locate the site.

I don’t know if this is the right thread for these comments, but please keep in mind that our photos are more important to us than any application and the investment we made in organising our photos is extensive. That means that any kind of vendor lock-in would be a disaster. Try to ensure all metadata and organising we do are available in e.g. XML files or other standard formats so we are at least able to extract the information should we move to another application (our photos will be around in 20 years time, will Mylio?).

Therefor I also think that Mylio should be able to retain/import organising information when importing the photos for new users. E.g. the albums and keywords from Apple’s Photos. I think it will help the transition greatly.

To try to get back to the original topic, I think it is a good thing to have several tiers and price models, various people have so very different needs and I usually find that if I am to pay for an application I have to pay for a lot of features I won’t use. If you evolve the features I mentioned above you most definitely will have a new paying customer here, but if you focus on – say – adding image editing capabilities, then I have to take one hard look at if I want to pay thousands over the years for the current set of features (with 11643 photos the free tier is not possible).

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I’d Like to chime in here too. I chose and use Mylio as my photo manager. I love the automated buckets ( as JC would say) that organize my photos by who, where, when with minimal extra work on my part. Like others I would like some more features in the Keyword area and I’m looking forward to this weeks June 24th webinar on the recent search functions. In terms of the photo editing, for me with a large collection (20,000) of family “snaps” I’m not going to spend a lot of time doing sophisticated editing since most are in JPEG. Mylio editing tools are just fine for all that. But moving into more recent photos that are in RAW I want the extra power of Layers, curves, vignettes and superb noise reduction that specialist Photo editors can perform. I have chosen ON1 Photo Raw and Affinity for those features when I need them. And it would be nice to have better integration with Mylio. As an aside on why I prefer Mylio’s photo management over the one that ON1 comes with - I like that there is no catalog or database that Mylio forces you into. Perusing the ON1 support forms one heres of data corruption or the software hanging up and in many many cases the remedy is to re-install the software and reset everything which loses all the keywords that ON1 rely on to find the who, what, when. Mylio eliminates all that grief. And something that perhaps a few others in this thread has mentioned is no reliance on the cloud or internet access. I live in a rural area and speed and data caps are my reality. I couldn’t use an always on internet connected photos software. Mylio fits my needs pretty well. Keep up the excellent work, looking forward to new features coming - especially the de-dup. Mylio approach and Philosophy fit the bill for me.

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