As you may have heard, later this month (June 2021), we will be updating our subscription plans. This will be the first major change to our pricing since 2019, when we reduced the cost of our unlimited plan by 60 percent. That time, our focus was on the top end of our pricing model; now, we’re focusing on the free tier.
I want to tell you about the changes, why we’re making them, and what they mean to you. It goes without saying that we thought long and hard about the best way to both serve our users and continue growing as a company so that we can keep bringing you cutting-edge photo management technology.
If you are a Premium or Create user today, then the Mylio world continues unchanged. So, really this note is about the change to our free plan and, more important, how we’re taking care of our existing free users now and in the future.
Here are the highlights:
Let’s start with the free plan. Not that long ago, the number of pictures the average person took in a lifetime wouldn’t approach 5,000, and looking across our user base — including those who use Mylio regularly — there’s a large group that has fewer than 5,000 pictures today. Which is why we believe that the free version offers real value to a significant set of people. The updated free plan offers users storage and management for as many as 5,000 photos, videos, and files, and the use of up to three devices at no charge. We are also adding support for RAW photos to the free tier.
Going forward, for future users, we are introducing a new Create plan that offers storage and management for up to 25,000 photos, videos, and files, along with full access to all advanced features and the ability to use Mylio across four of your devices. You can renew as often as you like, and continue to have full access to Mylio Create for $4.99/month or $49.99 a year. Here’s how that relates to free plans . . .
Free users who are actively using Mylio can choose from the following options:
Do nothing and be automatically upgraded to the new Create plan.
That means you retain the ability to work with 25,000 pictures, get support for 4 devices instead of 3, and of course RAW editing. Normally, the only way to be a Create subscriber is to buy a qualifying Seagate drive, but we are creating this new option to take care of our valued existing users. When this complimentary year ends, you can continue your Create subscription at $49.99/year or $4.99/month. Since the first year is free, there is no need to make any decisions now except how to best take advantage of this upgrade.
Upgrade to Premium now and get a $50 credit.
This option applies the value of one full year of a Create plan toward a Premium subscription using a coupon code.
Qualifying Free users were sent an email describing these options on May 21st, 2021. We will be sending one more email reminder later this month.
Looking to the future:
In the coming weeks, you can look for a wave of new features including a powerful deduplication tool, album sharing and smart albums. We’re excited about the future and we hope you are, too.
Change can feel disruptive so please feel free to get in touch with us if you have questions or comments. As always, we’re eager to hear your feedback and thoughts about Mylio, and we’re incredibly excited about unveiling some groundbreaking tools and systems in the days ahead.