Cannot upload support ticket data

On my windows client, I tried submitting a support ticket to report a bug I’ve seen in mylio. But the device has been stuck in the “support ticket - gathering support data” stage all night long. How can I fix this?

Try closing Mylio completely and then hold the “Alt” key down while you launch it, and then select “Contact Support” from the dialog that pops up.

Please include your email address in the support request (if you want us to contact you back).