Hi – I’m helping a niece get set up with Mylio. I use Mylio myself and get along well with it, but my niece’s installation has me flummoxed.
The problem is that Mylio quits without explanation about 10-15 seconds after launch. I don’t know how to debug this.
We have Mylio installed on a 2019 MacBook Air. The vault is on an external drive. We’ve successfully imported a bunch of photos from Apple Photos. We’ve connected Mylio with her iPhone and they have done a substantial amount of syncing although they are not currently in synch.
Recently Mylio began crashing about 10-15 seconds after launch. It displays photos, it appears to start syncing (or at least displays the sync panel), an activity (“Scanning Apple Photos”) shows up in the Activity panel. Then it quits.
There is no message displayed. Nothing in the system logs (searching for “Mylio” or “mylio”).
My niece has filled up her hard drive. My first guess was that Mylio simply needed space it couldn’t get. But we eventually got space freed; no change. Ran disk utility’s “First Aid”. Everything checks out and Mylio still crashes.