My ecosystem is Windows (Vault) and 2 iThings (Auto-optimized).
When I first installed and began using Mylio, the photos, metadata, etc. that I populated in the Vault automatically appeared on iThings, as expected. After a few days, updates no longer sync, iThings show Windows as “offline” and visa versa.
However, the two iThings are visible to each other and will sync.
Any suggestions on how to diagnose and fix?
Some related questions:
Please confirm: When syncing is working normally, it seems in the iThing environment, you must have the app open. Otherwise you must enable “Background App Refresh” for Mylio.
Are there comparable requirements for Windows, e.g., the app must be running, visible, not minimized, etc.? Or is there a separate background process to perform syncing so no need to keep the UI open?
Is there any documentation of how to be sure devices are configured properly (Mylio, Windows, security software, etc.) to ensure syncing stays up and running?